Refunds & payment help.

Paid but no result?

Use “Check payment & result” in the studio, or resume your unfinished purchase from My plans in the same browser/account. A failed generation can be retried on the same purchase without paying again. If the service still cannot deliver your Outfit Fix, contact support within seven days for delivery assistance or a refund of the undelivered purchase. Do not buy again to resolve a technical failure.

Duplicate or incorrect charges

Contact support within seven days with your purchase reference and Razorpay payment reference. We will investigate and refund verified duplicate or incorrect charges. Never send card details, passwords or a UPI PIN. Keep your receipt even if you buy as a guest.

Completed plans

Styling advice is subjective. A completed, accessible plan is not normally refundable solely because your preference differs from the AI’s advice. This does not limit applicable consumer rights.

Refund processing

Approved refunds are sent to the original payment method through Razorpay. Your bank or payment provider controls when the funds appear. Refunds are handled by support, not automatically by the retry button.

Existing subscriptions

Outfit Fix has no renewals to cancel. If you have an older Style Circle subscription, cancel it in My plans to stop future billing. Cancellation does not automatically refund a completed cycle; remaining plans stay available until the paid period ends.